Deciding on which professional to onboard to make your interior design dreams a reality can be a difficult task, especially when you’re not even sure what any of them actually have to contribute. You might hire luxury interior designers for a job that would’ve been better suited for a design company or vice versa. Understanding your project is the first step in your design journey, and then onboarding the appropriate professional will become a far simpler task.

People often underestimate, or overestimate, the capabilities of interior designers, so before you assign a job too big for an individual, let’s decipher their role in your projects and determine when it might be time to think bigger than an individual.

Interior designers from London companies working together on a design project using a computer.

It may come as a surprise, but interior designers are responsible for far more than simply arranging and colour-coding your decor. People often confuse interior designers with interior decorators, as that is what interior decorators do. Interior designers are essentially architects for the internal layout of your home and work closely with qualified architects to ensure your vision is realistically achievable. You will find they not only prioritise aesthetics but also functionality and spatial planning. This is no easy feat, as they have a number of things to consider in order to ensure safety, compliance, visual appeal, functionality, and adherence to your personal guidelines.

Understanding the Role of Interior Designers

Their responsibilities include:

Reading and understanding

Blueprints, as well as commenting on potential layouts where necessary.

Ordering

Materials in a timely manner and ensuring they are up to standard.

Ensuring

All structural changes comply with health and safety regulations, as well as building codes.

Arranging

Furniture, decor, lighting, and other additions to your interior so it exudes luxury and coherence.

Inspecting

Everything and ensuring there are no mistakes or design flaws that will creep up and cost you more money later down the line.

Ensuring

The spatial requirements of everything in the home is met, and it all fits seamlessly and the space is usable and not cluttered.

Solving

Supply and logistical problems that arise and ensuring you stay within budget and timeframe.

Two expert interior designers from a London company having a discussion about a client’s project on a luxury sofa.

Pros of Hiring an Interior Design Firm

Design firms are the ideal choice for those seeking comprehensive, high-quality service and cohesive project management. They hit the ground running when starting with your project and maintain a high level of performance throughout. There are a number of key benefits you can enjoy as their client.

Comprehensive services

Unlike a private designer who might only offer a limited number of services as a result of insufficient connections or manpower, design firms offer comprehensive services. You can have all your design needs overseen by one entity as opposed to having to run around looking for someone to fill in areas where your private designers skillset may fall short. Their services are often so comprehensive that they take the entire weight off your shoulders from start to finish and only involve you when your opinion is absolutely necessary or simply to update you on progress.

Access to furniture suppliers and sample libraries

As an organisation, they have a much better relationship with suppliers as they bring in big projects and consistent business. Suppliers prefer working with firms because they are less likely to disappear overnight and can establish a working relationship that is not only mutually beneficial but, most importantly, consistent over time. Longstanding relationships tend to have the added benefit of amazing discounts and access to the trendiest designs and materials in the marker. These organisations also have access to a wider range of sample libraries and can expose their clients to bigger selections at little to no cost. Sample libraries are a lifesaver, as you not only get to see the decor and furniture in person, but you also get to have a better visual of their dimensions and how well they would work in your own space.

Scalability and resources

Even the most meticulously planned project can present unprecedented challenges, and design firms are much better equipped to tackle these quickly and efficiently. They have access to more resources and can typically keep up with unexpected increases or changes in workloads. The best part about this is that they work to ensure the performance and quality of the service you receive is not compromised as a result of emerging obstacles.

Reputation and reliability

As an organisation, bad reviews or perpetual failure to deliver quality service can negatively impact a design firm more significantly than it can a freelance interior designer. For this reason, design firms go above and beyond to ensure their clients are satisfied and can recommend them to family and friends. They have much more to lose when it comes to losing a job or not getting any at all, as they have employees to pay and more operational costs to see to.

An expert interior designer from a London company explaining rug design options to a client.

Cons of Hiring Interior Design Firms

As with everything, there are some downsides to consider. While it depends on your individual journey and circumstances whether these are cons or not, let’s explore some of the most notable ones.

Higher costs

It goes without saying that hiring an entire firm would be more costly. This is because you are not only paying for your service and materials in general, but also the labour of an entire team of expert designers and contractors. They will be working tirelessly to ensure your expectations are met, and unfortunately, the price tag for such a bespoke service is undoubtedly higher than hiring a freelancer.

Availability of the designers

In order for design firms to uphold their standard and quality, they make full use of all their designers. Sharing insights and expertise amongst designers ensures they have an abundance of creative input and can settle on a truly magnificent final decision.

This can often mean there is a long wait time to get started on your project. It can also mean that they are not available all hours of the day to discuss new inspirations, updates, or changes. Not that your interior designer will be at your beck and call 24/7; it’s just easier to get away with a quick, unscheduled call with a freelancer than it is with a firm.

Two interior designers from London companies discussing sofa options and design details

Pros of Working with Freelance Designers

Much like with design firms, there are definitely upsides to working with freelance designers. It’s essential to know what they are so you can make an informed decision that prioritises your personal needs and expectations.

Cost-effectiveness

There is a significant price difference when opting for a freelance designer. Understand that these individuals, though qualified, don’t necessarily have a steady flow of work coming in, and in order to reel in clients, they offer lower rates. And why not? They have the capacity to do so as they are not burdened by extortionate operating costs or having to pay a group of employees.

This does sometimes come at the price of requiring multiple freelancers, as not all can offer a comprehensive service backed by a history of success.

One-point contact centres

Contrary to the multiple points of contact you would have with a design firm, freelancers offer you the peace of mind of knowing there’s only one person to deal with. They are the point of contact from the start to the finish, and this ensures there is no miscommunication. While this is certainly a positive when things are running smoothly, it can sometimes lead to unforeseen complications and delays if that one person does not respond promptly enough.

A team of interior designers from London companies discussing design plans on a client’s project blueprint.

Cons of Working with Freelance Designers

Despite their cost effectiveness, there are a number of cons to keep in mind when it comes to freelance interior designers.

No guarantee of quality for new designers

Contrary to design firms, there’s no way to guarantee the work freelancers produce is up to par. They might be able to provide you with their portfolio; however, this is not an establishment, and the individual has less to lose when it comes to delivering substandard work. In some cases, this is a pure lack of knowledge or interest, and in others, it’s because of insufficient experience. What makes this such a gamble is that these inadequacies often only become evident after the project has already commenced, and by then you’ve already invested in this exchange.

No supervision

Since they’re not an establishment, freelance designers have minimal oversight, which can lead to inconsistency in the quality of their performance. They work for themselves, so there is no form of official management to assure you the quality you’re paying. The worst part of this is that you won’t have any managerial teams responsible for handling complaints or conflicts.

Constant communication might be required

Depending on their process, freelancers can forget or overlook certain key details and requirements, so you may end up having to keep repeating your expectations throughout the process. This is generally a result of a lack of structure or comprehensive planning and record-keeping—an area in which design firms excel. They also tend to feel less in control or confident in their abilities, which typically leads to spending endless hours on the phone reviewing or changing plans.

Limited resources

While they may have built or are building a network of connections in the design industry, it doesn’t nearly come close to that of design firms. They might also not be offering the same discounts and offers, as an individual is at higher risk than a company, which means you will be losing out on potential savings and high-end brands.

Varying level of expertise

It can be tremendously difficult to find a freelancer who is an all-rounder and can offer exceptional quality throughout the different services they offer. Some may be better versed in certain aspects of interior design only, while others are just finding their feet and yet to discover their niche. Unfortunately, with this in mind, you can see how you appear to almost voluntarily surrender yourself and your design project as a test dummy or guinea pig for new designers to build experience on. This is less than ideal, as you are sacrificing your time and money to uncertainty.

An expert interior designer from a London company discussing design options for a luxury TV unit with clients.

How FCI London Can Help You

As London’s foremost lifestyle and furniture house, FCI London boasts more than four decades of experience with renowned luxury interiors across the UK and Europe. Our arsenal of knowledge, resources, and connections will transform your design goals into outstanding realities.

We have a dedicated team of award-winning design experts who are available to discuss your vision any day of the week and take you on a mesmerising tour through our 30,000-square-foot showroom.

Come and enjoy free on-site parking as you browse the best of 700+ luxury brands our sample library has to offer. You will also be pleasantly surprised by our various complementary services like project planning, 3D Rendering, special discounts and a signature personalised service that’s fit for royalty.

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