FCI: Your One Stop Shop Design Solution

Being a family-owned business that started super small, we know what it’s like to forge your path in the interior design industry. We’ve experienced the challenges first hand, which is why we’re so passionate about helping you guys, our interior designers, in any way we can.

This is a bit about us and why we’re so focussed on building our trade offering into something that really changes the game for you.

Who We Are

As an independently owned family business, we have deep roots in furniture design, manufacturing and interiors. FCI was founded in 1985 and has grown from a then-5000 sq ft showroom to the largest luxury furniture and interiors showroom in London.

Today we display thousands of pieces from the world’s most exclusive and highly sought-after brands. With over 700 brands under 1 roof, our showroom is a cave of wonders for your clients to explore, and we’re certain they’ll find their equivalent of Aladdin’s lamp inside.

From a humble start, we now have over 100,000 client orders under our belt. Over the years we have built a solid reputation for ourselves within London and around the world. Today we are well known for contemporary interiors and we offer a comprehensive range of design solutions as well as a wide selection of modern furniture.

Our Interior Designer Connection

While we help our customers find the perfect piece of furniture or create their dream interior, what we’re really passionate about is helping you grow your interior design business into the most successful version it can be.

We are designers at heart and working with like-minded people is what makes our soul sing. We want to be your best friend in design and we shamelessly want you to adore yes – yes, we admit it! We’d be that annoying yet sweet friend who poked you one too many times on Facebook back in the day. Sorry. 

Because we understand the challenges of this industry, our trade services are all about making your life easier. It’s not just trade discounts and technical drawings, although we do offer these things. We’re trying to get under the skin of what it means to be an interior designer today and curate our services so that each one takes just one more ounce of pressure off you. Here’s how we do it (although we are always very open to suggestions from you, so if something doesn’t sit right or you feel like we could do more, tell us!).

One Stop Shop

We know that luxury looks different for everyone, which is why we stock over 700 beautiful brands in our showroom to take the hassle out of your furniture search. Bring your clients to explore 7 days a week, either on your own or with a member of our design team who can guide you around. We’re confident we can help you find whatever you’re looking for, even if you’re not sure what that is.  

Design Support From Our In-House Designers

You are brilliant at what you do; it’s why you went into design and why you run a business. But you can't be great at every aspect of it. Perhaps 3D visuals are your downfall or maybe it’s placing orders that gets you tied up in knots. We will connect you with one dedicated designer who will help you with any obstacles you come up against, from technical drawings to product sourcing to admin assistance (more on that later). We’re the secret design ninja behind the scenes – your client will never know about us so you’ll get all the credit, but with a lot less hassle.

Any Product, Anytime

So your client wants a hard-to-find piece by an obscure designer that no one stocks. Don’t worry, we’ve got it covered. You don’t need to choose from the brands that we stock – we can open an account with any brand within 48 hours. And while we’re at it, when it comes to delivery we will ensure there are no Brexit-related delays. Politics should never get in the way of design dreams.

We Take The Load Off Logistics

You know when you’ve got 15 pieces from 4 corners of the globe that all need to arrive on the same day? We take that on so you don’t have to. Our end-to-end logistics operation is entirely in-house, including our installation team. You will always deal with an FCI team member that you can trust. We’ll also consolidate deliveries so you’ll only need to be on site once regardless of how many products you’ve ordered.

Never Be Embarrassed By A Cheaper Find

That moment when you’ve finally secured a particularly challenging piece for a client only to have them call you and say they found it cheaper somewhere else…we’ve all been there. And we say, never again. That’s why we’ve compiled a list of protected brands. These are brands that are aligned with interior designers and understand the need for guaranteed pricing. When you choose products from these brands, your client will never find them elsewhere at a cheaper price than what you offer them.

Last Minute Panic Products

You’ve reached the end of a project and you’re about to print your invoice, but your client calls in a panic because they’ve decided they don’t in fact like the coffee table and they need a replacement asap in time for their upcoming birthday celebration. What to do? Order from our Quick Ship products, a growing range of items curated specifically with interior designers in mind. These items ship in 3 or 4 weeks. If you’re really up against it and can’t wait that long, our ex-display range ships in 1-2 workings days.

Admin Assistance

If there’s one thing we know about designers, it’s that most of you hate admin with an intensity that rivals rabid dogs. Orders, follow-ups, invoicing, deliveries – these kill your buzz and take time away from doing the stuff you love; creating. We’ve developed our own project management software to help take all the hassle out of your day to day. Projex is created for designers, by designers. We guarantee this thing works because we use it ourselves. And we don’t settle for second best. Also, it's free for the first year, so you've got nothing to lose. 

Trade Corner

Our Trade Corner is a content space that features in-depth articles on how to grow your business. We stay up to date with industry trends and social media advances and we combine the best of our research with our proven track record in business to bring you how-to guides, marketing tips and the latest news in design, all in one handy place.

As excited as we are to bring you these services, they mean nothing if you don’t find them useful. We'd love you to sign up for a free trade account if you haven't already done so. We would also love to hear from you. What challenges have you experienced that we haven’t covered? What could we do better? Our inbox is always open and we are ready to hear your thoughts – please ping us. Or you can poke us, if you like. We'll definitely poke back.